Please be advised, returns for online purchases will not be accepted in store, ONLINE only.
All items listed on www.gatley.ca have a 30 day return policy. Return of items purchased online at www.gatley.ca must be requested via Email within 15 business days of receiving the products. All return requests will be accessed by www.gatley.ca and must be prior authorized via Email by www.gatley.ca. To be eligible for a return/refund or exchange, you must provide your Full Name, Order Number and Reason for Return. www.gatley.ca reserves the right to refuse return/refund or exchange for reasons not limited to but including late return remittance, miss use of item, use of force, intentional damage and regular wear and tare. We at www.gatley.ca will do our best to respond to all requests within 24 hours (one business day). If you are past the return policy deadline, please contact us, we will do our best to assist you.
Items purchased on “Sale” (Discount) are final and are excluded from the return policy stated above. If you do have any issues with such an item, please contact us, we will do our best to assist you.